1. Overview & Commitment to Privacy
Gigworx Tech Services Pvt. Ltd. (“Gigworx”, “we”, “our”, or “us”) is dedicated to protecting the confidentiality, integrity, and security of personal information entrusted to us by job seekers, candidates, corporate clients, and visitors to our website (www.gigworx.in).
This Privacy Policy explains what personal data we collect, why we collect it, how it is processed and stored, and the rights you hold concerning your information when utilizing our recruitment, staffing, and career enablement services (including our Interactive Resume Builder tool).
2. Information We Collect
Depending on how you interact with Gigworx, we may collect the following categories of information:
A. Candidate & Job Seeker Information
When you submit a resume, apply for requisitions, or utilize our career tools:
- Contact Details: Full name, telephone numbers, personal and corporate email addresses, and geographic location (city, state, country).
- Professional Dossier: Resume/CV documents, educational history, degrees earned, certifications, employment history, previous employers, job titles, technical skills, and compensation benchmarks.
- Public Profiles & Links: LinkedIn profile URLs, GitHub repositories, online engineering portfolios, and personal professional websites.
- Verification Records: Professional reference letters, verification details, and statutory background screening information provided during candidate onboarding.
B. Corporate Client & Partner Information
- Organization name, business email addresses, representative names, telephone numbers, department requisitions, and billing information.
C. Technical & Usage Data
- IP addresses, browser types, device identifiers, referring URLs, operating systems, and anonymous session interactions collected via essential and analytical cookies to maintain website stability and security.
3. How We Use Your Information
Gigworx processes personal data strictly for legitimate recruitment, employment acceleration, and operational purposes:
- Talent Matching & Executive Search: Evaluating candidate qualifications, technical capabilities, and cultural alignment against open client requisitions.
- Client Profile Presentations: Sharing calibrated candidate dossiers with prospective employers, exclusively following candidate consent and interest alignment.
- Resume Tool Execution: Providing real-time ATS formatting, PDF document generation, and export capabilities. Note: Data inputted into our Interactive Resume Builder is processed client-side within your browser and is not sold or monetized.
- Statutory & Regulatory Compliance: Adhering to Indian labor laws, corporate governance regulations, tax mandates, and employment standards.
- Platform Security & Fraud Prevention: Guarding against unauthorized access, malicious attacks, and counterfeit candidate credentials.
4. Legal Basis for Processing
We process personal data under recognized lawful bases, including:
- Explicit Consent: Where you voluntarily submit your resume, contact us, or authorize us to introduce your profile to prospective employers.
- Contractual Performance: Where processing is necessary to execute an employment agreement, staffing mandate, or service contract.
- Legitimate Business Interests: Connecting qualified technology talent with relevant enterprise career opportunities without overriding fundamental privacy rights.
- Legal Obligations: Meeting compliance, tax, labor audit, and legal governance mandates under applicable laws.
5. Information Sharing & Third-Party Disclosure
We never sell, trade, or rent candidate personal data to advertisers or third-party marketing brokers.
We disclose personal data strictly under controlled circumstances:
- Prospective Employer Clients: Shared only when a candidate has confirmed interest in a specific opportunity or interview process.
- Verified Service Providers: Trusted enterprise technology vendors providing cloud hosting, ATS tooling, background verification, and statutory screening bound by strict confidentiality and data protection agreements.
- Legal Authorities: Where mandated by law enforcement, court order, or regulatory authorities under Indian and applicable jurisdiction statutes.
6. Data Security & Retention
We maintain technical, organizational, and administrative safeguards designed to safeguard personal data against accidental loss, unauthorized access, alteration, or disclosure. These measures include enterprise TLS/HTTPS encryption, role-based access restrictions, and periodic infrastructure audits.
We retain candidate profiles and client communications for as long as necessary to fulfill staffing engagements, maintain active talent networks with candidate consent, or comply with statutory record-retention requirements. You may request deletion or de-identification of your profile at any time.
7. Your Data Protection Rights
Under applicable data protection frameworks, you are entitled to:
- Access & Review: Request a summary copy of the personal information Gigworx holds concerning you.
- Correction & Rectification: Request corrections to inaccurate, incomplete, or outdated profile details.
- Withdrawal of Consent: Withdraw consent for future introductions or requisition submissions at any stage.
- Erasure & Deletion: Request that we delete or anonymize your resume and profile from our active talent database, subject to statutory retention obligations.
To exercise any of these rights, email our Data Governance Desk at contact@gigworx.in with the subject line “Data Privacy Request”.
8. Updates to this Policy
Gigworx may periodically update this Privacy Policy to reflect changing regulatory requirements or operational improvements. Any revisions will be published on this page with an updated “Effective Date”.
9. Contact Information
If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices:
- Entity: Gigworx Tech Services Pvt. Ltd.
- Headquarters: Bengaluru, Karnataka, India
- Email: contact@gigworx.in
- Website: www.gigworx.in